PHONE NUMBER +725-‎2188058
You will never be at risk while buying at Iceberg Diamond.. Our online process is quite convenient and easy. You can place the order from the comfort of your home and get it delivered at your doorstep anywhere around the world. Our products are 100% genuine and certified. Moreover, you can return the item in case, you feel anything wrong with the product or not satisfied, within 30 days.
Iceberg Diamond is recognized as one of the leading diamond and fine jewellery that consistently providing certified diamond rings and jewellery at the most competitive price throughout the world. We have set high standards in customer satisfaction and on time delivery. For any reason, if the customer is not satisfied with the purchased item, he/she can return it within 30 days, no question asked and you full refund.
Customer satisfaction means a lot for us. In any case if you are not satisfied with any item you purchased from our site, you are most welcome to return it and get 100% refund for the product. We have 30 day return policy under which you can make your return and get refund. To know more about return you can read our return policy.
These are as follows:
  • Engraved jewellery items.
  • Diamond purchased as a part of Iceberg Diamond upgrade program or sales & promotional offers.
  • Diamond purchased as a part of Iceberg Diamond upgrade program or sales & promotional offers.
  • iamond purchased as a part of Iceberg Diamond upgrade program or sales & promotional offers.
  • Diamond purchased as a part of Iceberg Diamond upgrade program or sales & promotional offers.
  • Special orders are also not eligible for return
  • Iceberg Diamond engraved rings may be subjected to return, however, engraving fees will not refund.
Yes, you can return you gift item within the period of 30 days return window.
Normally, the refund is processed within 7-10 business days from the time we receive your item. If you do not get the refund in that period, you can contact our customer consultant to know the current status of the refund.
Yes, you will be informed about the available discount or promotional sales offers you may be entitled by subscribing to Iceberg Diamond email list or if any other.
Yes, along with the shipping confirmation email, you will also be provided the order tracking information. You can also access the shipping information by using our order status page.
Yes, we provide lifetime warranty against manufacturer defects in craftsmanship. It must be kept in mind that the warranty does not cover the normal depreciation and impairment incurred due to trauma, negligence, lack of regular maintenance, loss or theft.
We have a diamond Price Guarantee verification program, in order to facilitate you the confidence that you are availing the best price on your purchase. This program will help you to compare and identify the price of other competitors.